Laughingbird Software's Downloadable Software Policies
Downloadable Software Refund Policy
Please review these policies carefully as they are the terms of sale that govern your purchases at Laughingbird Software. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order at Laughingbird Software constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.
Please note that there may be limitations on your right to return and obtain a refund for products.
Electronic Software Downloads
At the time of checkout, Laughingbird Software will obtain an authorization from the credit card you have provided. Once the credit card is authorized, Laughingbird Software will email you a link so you can begin downloading your software.
Downloadable software is (1) provided with free e-mail support, use of Laughingbird's forum, and web-site tutorials and (2) may only be replaced with alternate platforms of identical software, assuming an error was made during platform (Mac or Windows) selection, within 10 days of purchase.
We do not offer refunds on software where the Activation Key has already been sent to the customer.
Unlike physical goods, electronically distributed software and software licenses can be duplicated. Once a license has been issued, it is unfortunately not possible for us to receive a returned copy of the software. Therefore, Laughingbird Software does not accept product returns or exchanges.
Customer should carefully study the product information before purchasing downloadable software. Customers should contact Laughingbird Software with any questions regarding downloadable software before purchasing. Information about the software, in addition to Laughingbird Software's web sites, may be found through on-site testimonials, the Small Business Design Network forum and third party internet reviews.
Try before you buy
Those wishing to obtain a trial version can download it here and test out the software before actually purchasing.
Acceptance of Downloadable Software Refund Policy It is your responsibility to familiarize yourself with this refund policy. By placing an order for any Laughingbird Software product, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.
Software Replacement Policy
Laughingbird Software will not be responsible for software that is lost due to consumer error, failure to backup purchased software, power outages/surges, or failure to purchase offered Backup cd or Extended Download or back up on your own cd.
It is strongly recommended that you back up your purchase.
Laughingbird Software will, at its sole discretion, assist in replacing identical software if purchase was made in the last 6 months and purchase information (e.g., order number, your name, date of transaction, email address, credit card number etc.) is positively identified.